Apple Thoughts - News & Reviews on all things Apple

"The annual survey of wireless customer satisfaction from Consumer Reports hits the streets this week and it doesn't have much good to say about AT&T. In a canvass of more than 50,000 readers spanning 26 U.S. cities, the organization found the carrier had the lowest customer-satisfaction rating in 19 cities surveyed; Verizon ranked highest."

This was pretty much across the board in all cities, dead last. Interesting note to go along with all of this is that 98% of iPhone users would buy the phone again, compared to only 78% of other phones. I haven't had the lows that the respondents of this survey have with AT&T, what has been your experience?

"In laptops, Apple MacBooks rated first in the 13-inch category, the 14-to 16-inch size, and the 17-inch list; Dell, Toshiba and Hewlett-Packard were also-rans. The 15-inch MacBook Pro was rated overall with a score of 75 out of 100, ahead of a 64-rated Toshiba Satellite (the Pro costs $2,000, the Toshiba $700). Among desktops, the Mac mini finished second to an H-P Pavillion Slimline, and the iMac placed second behind a Dell XPS One. CR surveyed its readers about computer tech support. Apple trounced the field in both desktop and laptop categories."

Well, I'd call that a sound trouncing. Not that I'm surprised. Dell's support is bad, and Toshiba's so far beyond bad that it can't even see the light from bad within 3000 years.

Now who's gonna break the news to all those "laptop hunters?"