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Tuesday, May 11, 2010

#4 Isn't Bad When You Look at the Rest of the List

Posted by Jeff Campbell in "Apple News" @ 11:00 AM

http://www.tuaw.com/2010/05/10/appl...tailing-survey/

"This a bit of good news for Apple -- despite the numerous complaints seen day to day against the company, Apple's online store came in fourth in overall customer satisfaction in a recent survey."

This survey happened during a two-week period in February 2010, and the results show Apple ranked behind Netflix, Amazon and Avon to snag the number 4 spot. I can't say much about shopping at Avon (no, the Internet rumors are false), but the other three are stellar for customer service in my experience.


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