Apple Thoughts - News & Reviews on all things Apple

"Apple's iPhone has again taken first place in J.D. Power and Associates' smartphone customer satisfaction rankings. Thursday's announcement by J.D. Power was the iPhone's fifth consecutive win in the firm's semi-annual ratings."

5 wins in a row, not too shabby for a phone that Consumer Reports won't even recommend right? This time Apple was ahead of Motorola and HTC by 22 and 23 points respectively, scoring 795 out of possible 1000 points. 7,300 consumers and business users were surveyed, and it was interesting to me that the scores got higher the more the user accessed social networking services. I guess those Twitter users know a good smartphone when they have one in their hands.

"For the fourth consecutive year Apple has come top of the J.D. Power customer satisfaction survey within the smartphone category, the iPhone got a score of 800 out of a possible 1,000 points."

The headline is just a jab at the troll, but once again J.D. Power ranks the iPhone 800 out of 1000 in their customer satisfaction survey in the smartphone category, four years running. This despite the antenna issues with the iPhone 4.