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All posts tagged "water damage"


Wednesday, November 10, 2010

Water Damage Policy Change at Apple

Posted by Jeff Campbell in "Apple News" @ 03:00 AM

http://www.appleinsider.com/article...iew_policy.html

"Apple this week revised its internal support policy on iPod water damage, requiring that employees look for signs of damage beyond an activated liquid contact indicator."

The language change reads "When an Apple Retail Store or AppleCare Repair Center checks for liquid damage, if the Liquid Contact Indicator (LCI) inside the headphone jack has been activated, the iPod must be inspected for additional signs of liquid damage." Not necessarily a bad thing for consumers, since now you won't be turned down for warranty work based on the indicator alone, they will check further for additional water exposure signs.


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