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All posts tagged "change"


Monday, August 1, 2011

AT&T Apparently Has a Different Definition of Unlimited Than the Rest of Us

Posted by Jeff Campbell in "The Competition" @ 01:00 AM

http://allthingsd.com/20110729/atts...ting-throttled/

"So much for AT&T's grandfathered unlimited data plans.Confirming a report in 9to5Mac yesterday, the carrier said Friday that it will soon throttle its heaviest data users as part of an effort to alleviate congestion on its network."

Starting October 1st, if you hit the magic top 5% of data users, your speed will be throttled back until the next billing cycle, as a punishment for being a data hog, even if you are on the unlimited plan. If I was an unlimited user and they did this, I certainly wouldn't be happy about it. I guess you still can get all the data you want, but it would be at a slower speed. I would like to know what "extraordinary usage" is defined as by AT&T though, as that is the trigger point to get to the top 5%. It is certainly a worthless phrase if I can't quantify it, but they say they will give you a heads up before it happens so you can adjust usage during a grace period. What are your thoughts on this change by AT&T?


Wednesday, February 9, 2011

Apple Changes Return Policies

Posted by Jeff Campbell in "Apple Talk" @ 09:00 AM

http://www.zdnet.com/blog/apple/app...The+Apple+Core)

"The introduction of Personal Setup, a service for new users of Apple products in the Apple Retail Stores, has driven a big change in the company's strict return policies."

The new service, called Personal Setup, involves unboxing the very same items they used to charge a restocking fee on if returned opened, so it isn't really appropriate to charge that same fee since the opening of the product could have occurred inside the store. They still have the restrictions on non-Apple product returns and software (exchange only not return for refund after purchasing). You can find out more about it at this article from the ifo Apple Store site.


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