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All posts tagged "refund"


Thursday, January 5, 2012

Did You Buy The GameStore App? Apple Offering Refund

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 03:00 PM

http://www.tuaw.com/2012/01/05/appl...-app-purchases/

"A strange Apple-built iOS app called GameStore appeared and then quickly disappeared in the App Store last week. After its disappearance, we picked the app apart and determined that GameStore was essentially sample code that demonstrates how to perform in-app purchases."

No worries if you did buy one, Apple is processing refunds and will issue credits to accounts within 5 days. If you don't get your credit, then I'd contact the App Store directly.


Wednesday, June 29, 2011

The Final Cut Pro Controversy

Posted by Jeff Campbell in "Apple Software (OS X)" @ 07:00 AM

http://www.macworld.com/article/160..._cut_pro_x.html

"It's only been on the Mac App Store for a few days, but Final Cut Pro X has already stirred up a whole messy pot of controversy."

Those words opening the (in my opinion a must read if you are interested in Final Cut Pro X) Macworld article "How Apple re-cut Final Cut Pro for the better" couldn't be more appropriate since, as of late, users are rebelling against this latest version called Final Cut Pro X. In fact, there is even an online petition to show just how upset people are that Apple has revamped Final Cut Pro into the X version. Making demands via online petition such as this seem like a waste of time to me (especially when I see words used such as devastate... come on really?), although it might make those that subscribe to it feel better. I think if you are not happy with it, don't use it. Either continue to use your version of Final Cut Pro until Apple adds the features you want to this software or you can always switch to another software. Apple is going to do what Apple has always done, namely whatever they want. And like any other business they will reap the benefits, or the lack thereof, by their actions when the marketplace reacts. So with all the hoopla over this new version what has happened? Apple is offering those that aren't happy with the latest version a full refund, taking the stance of "we know you aren't happy so you can have your money back, but we aren't changing anything." Time will tell if this is the right move, but I think it is. What are your thoughts?


Tuesday, June 28, 2011

Apple to Issue Refunds on Request for Unhappy Final Cut Pro X Users

Posted by Jeff Campbell in "Apple Software (OS X)" @ 01:30 PM

http://9to5mac.com/2011/06/28/apple...inal-cut-pro-x/

"TheNextWeb reports that Apple has begun returning the $299 purchase price of Final Cut Pro X to customers who are unsatisfied with the product's features and capabilities."

I'm going out on a limb here and guessing that these refunds will be for those that have used Final Cut Pro in previous versions, not from those that are new to the software. From all that I have read, while it is true that it doesn't have all the bells and whistles of previous versions of Final Cut Pro, it does make it easier for those with little or no experience to learn Final Cut Pro. So while current users could stick with the version they have and continue using it as is, newcomers to the program won't be faced with such a steep learning curve. I have never used it, but based on what I've read so far I'm thinking I might give it a go. What are your thoughts?


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