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All posts tagged "foresee"


Thursday, December 31, 2009

Apple Tops For Customer Service

Posted by Jeff Campbell in "Apple News" @ 12:00 PM

http://www.macworld.com/article/145...l?lsrc=rss_news

"Consumers were happier with their online shopping experience at Apple's site this holiday season than at any other computer or electronics maker, a customer satisfaction measurement company said Wednesday."

Apple's score went up 5% from the same time in November and December 2009, and the score of 82 was also higher than their score in 2008 and 2007. ForeSee surveyed 10,000 visitors to the top 40 retail online sites ranked by annual revenue. When you bring in all e-tailers to the rankings, Amazon.com scored highest with 87, followed by Netflix with 86 and QVC with 83.


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