Apple Thoughts: AT&T Bottom of the Barrel

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Wednesday, December 2, 2009

AT&T Bottom of the Barrel

Posted by Jeff Campbell in "Apple iPhone & iPod Touch" @ 09:00 AM

http://digitaldaily.allthingsd.com/...service-survey/

"The annual survey of wireless customer satisfaction from Consumer Reports hits the streets this week and it doesn't have much good to say about AT&T. In a canvass of more than 50,000 readers spanning 26 U.S. cities, the organization found the carrier had the lowest customer-satisfaction rating in 19 cities surveyed; Verizon ranked highest."

This was pretty much across the board in all cities, dead last. Interesting note to go along with all of this is that 98% of iPhone users would buy the phone again, compared to only 78% of other phones. I haven't had the lows that the respondents of this survey have with AT&T, what has been your experience?


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