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All posts tagged "survey"

Monday, April 2, 2012

People Appear Satisfied With the New iPad

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 08:52 AM

"I love my new iPad and it appears that I am not alone."

I'm in the same group, of course I upgraded from 1st generation iPad so what's not to love right? The survey by Changewave that consisted of 200 new iPad owners shows 98% of them are satisfied with the device. Best feature? The retina display.

Friday, September 23, 2011

I Pledge Allegiance to the iPhone...

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 09:37 AM

"The iPhone is the equivalent of fly-paper when it comes to keeping customers. The Apple smartphone has at least an 89 percent allegiance, twice that of the closest Android handset, according to a Wall Street survey announced Friday."

89% of iPhone owners stick with the iPhone, and why wouldn't we? Not so much for HTC, which only has a 39% retention rate according to the UBS survey just released. And RIM even worse with 33%.

Monday, August 22, 2011

iOS Versus Droid

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 02:00 AM

"The topic of smartphone operating systems can be as divisive as politics or the Mac vs. PC debate. (Just add snide comments about dropped calls.) We delved into our Teach Hunch About You (THAY) questions to figure out what we can learn about Android vs. iPhone users, and our friends at Column Five Media performed some of their infographic magic on the resulting data."

I know, I know, the graphic says Droid vs. iOS, but I am kind of biased the other way, which makes sense since iOS owners are 39% more likely to be high maintenance. At least according to this latest Teach Hunch survey. I prefer to think of it as leading the way, which also makes sense since iOS owners are 27% more likely to lead. I found this an interesting read, entertaining if nothing else.

Tuesday, August 9, 2011

Do Your Friends Know What Cloud Computing Is?

Posted by Jeff Campbell in "Apple Software (OS X)" @ 10:51 AM

"As Apple plans to push its iCloud service to consumers this fall, a new survey has found that most people don't even know what the term "cloud computing" means."

They may not even refer to it as cloud computing but pretty much everyone uses it. Actually, if they are connected they use it is a more appropriate statement. Even so, only about 22% of those that use some form of cloud computing know what the phrase means. There seems to be a double digit disparity between those that know what it means and those that don't, when it comes to the online sharing of photos and videos, but that disparity narrows to 5% when it comes to the use of online tax services. Taxes bring us together. Who would have thought it possible! What are your thoughts on this survey, have you run across anyone that doesn't know what cloud computing is, especially those that utilize online services?

Friday, June 10, 2011

In New Survey Developers Pick Android Over iPhone

Posted by Karey Westfall in "Android News" @ 10:00 AM

"A new survey from Vision Mobile and Bluevia finds that Android is the most popular mobile platform amongst developers, with 67 percent of mobile developers indicating they're developing for Android in 2011-that's an 8 percent improvement over 2010."

We have a winner, folks! A new survey just released from Vision Mobile and Bluevia found that Android is the most popular platform for developers! But not far behind is development for iPhone. Does this mean that Android is slated to be the market leader in years to come?

Friday, April 8, 2011

So How Are You Using Your Tablet?

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 11:30 AM

"Google has released results of a survey (PDF) on user behavior with regard to tablet computers, the vast majority of which are iPads. Responses indicate that tablet ownership significantly changes our media consumption habits and computer use."

Wednesday we posted a story about how the iPad might be killing consumer PC sales and asked the question of you, was this true for you? What do you use your iPad for and did it replace your PC? There were varying answers to our question, and now this study comes out that shows just how people are using their tablets. In this study (available here in PDF form) it says that for 43% of the responders, the tablet has replaced their PC. Also interesting to me is that playing games tops the list. I would have thought "consuming entertainment" or one of the reading categories would have displaced that, or that they would have at least been higher on the list. But that is my perspective I suppose, since that is what I use my iPad for most of the time. How about you? Does this go along with how you use your tablet or do the results surprise you?

Wednesday, December 29, 2010

Which Shift Key Do You Primarily Use?

Posted by Jason Dunn in "Laptop Thoughts Talk" @ 12:00 PM

After reading Chris' post about what makes a perfect keyboard, it got me thinking about Shift keys. In Canada, many laptop brands ship their laptops with a French/English keyboard, and when they do, the left shift key is cut in half to make room for an extra French-language key. The net result is that any touch typist trying to use that keyboard, if they're not accustomed to it, will constantly be missing the left shift key. I'm one of those people, and I flat-out refuse to purchase any laptop that doesn't have a full-sized shift key. That means no HP laptops for me - every single one of their consumer laptops sold in Canada have the shrunken left keyboard; it's one of the main reasons I tend to go for Dell laptops. I'm pleased that Apple allows you to choose what kind of keyboard you want on your laptop and wished more companies offered users that choice. If I primarily used the right shift key, however, I wouldn't have my choices curtailed.

What about you? Which shift key do you primarily use? I use the left shift key 100% of the time - never even touching the right-hand shift key.

Wednesday, September 22, 2010

Customers Love Their iPad

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 09:00 AM

"Speaking of the change-everything iPad as I seem to from time-to-time AT&T has some interesting wit and repartee for us - alleging there's already over half a million iPads on its US 3G network - meanwhile the survey results are in and the iPad is (I can feel blushes in Cupertino) the highest-scoring product a leading consumer satisfaction index has ever tracked."

According to the ACSI (American Customer Service Index), the recent ranking of 86 out of 100 recently given to Apple, was in no small part to the introduction of the iPad to the masses. This also made the iPad the highest scoring product they have ever scored. I'm not surprised.

Friday, September 10, 2010

Apple Dominates PC Reader's Choice Survey 2010

Posted by Jeff Campbell in "Apple News" @ 03:00 AM

"In PC Magazine's Readers' Choice Survey 2010, Apple simply dominates."

What exactly do they mean dominate? Well, here are the categories in which they came out on top: Computer Notebooks, Computer Desktops, Cellphones, Smartphone OS, Portable Media Players and Network Routers. Pretty much across the board it was Apple. You can read the entire survey here on PC Magazine's site.

Thursday, December 31, 2009

Apple Tops For Customer Service

Posted by Jeff Campbell in "Apple News" @ 12:00 PM

"Consumers were happier with their online shopping experience at Apple's site this holiday season than at any other computer or electronics maker, a customer satisfaction measurement company said Wednesday."

Apple's score went up 5% from the same time in November and December 2009, and the score of 82 was also higher than their score in 2008 and 2007. ForeSee surveyed 10,000 visitors to the top 40 retail online sites ranked by annual revenue. When you bring in all e-tailers to the rankings, scored highest with 87, followed by Netflix with 86 and QVC with 83.

Wednesday, December 2, 2009

AT&T Bottom of the Barrel

Posted by Jeff Campbell in "Apple iPhone & iPod Touch" @ 09:00 AM

"The annual survey of wireless customer satisfaction from Consumer Reports hits the streets this week and it doesn't have much good to say about AT&T. In a canvass of more than 50,000 readers spanning 26 U.S. cities, the organization found the carrier had the lowest customer-satisfaction rating in 19 cities surveyed; Verizon ranked highest."

This was pretty much across the board in all cities, dead last. Interesting note to go along with all of this is that 98% of iPhone users would buy the phone again, compared to only 78% of other phones. I haven't had the lows that the respondents of this survey have with AT&T, what has been your experience?

Thursday, November 19, 2009

SPB Software Survey and Contest

Posted by Jeff Campbell in "Apple Software (OS X)" @ 10:00 AM

"SPB Software, world's leading mobile software developer, invites all mobile users to participate in its sixth annual SPB Survey. The SPB Survey is a questionnaire that captures user preferences and builds up a combined report that identifies the changing user profiles, mobile device expectations and the handset use cases. This report is expected to be released in early December 2009."

You can go here to take the survey, and be entered in their contest. A few random participants will receive prizes, the top one being a mobile device of your choice as long as the price is under $1,000.00 USD. 2nd place winner will receive $100.00 USD of smartphone accessories from Smartphone Experts and 3rd place will receive $100.00 USD of software from SPB.

Friday, November 6, 2009

iPhone Versus Blackberry, Survey Says?

Posted by Jeff Campbell in "Apple iPhone & iPod Touch" @ 08:00 AM

"The "I'm a Mac, I'm a PC" stereotypes in Apple's famous ad campaign have nothing on the findings from a new study of BlackBerry and iPhone owners."

iPhone owners more likely to be women than men? Well, only barely it seems, as a little over 50% of the iPhone owners surveyed were women. iPhone owners also think higher of themselves than Blackberry owners do, according to this study done by Retrevo of 455 smartphone owners. Well, it is a cool phone...

Friday, October 9, 2009

iPhone Tops J.D. Power Survey Again

Posted by Jeff Campbell in "Apple iPhone & iPod Touch" @ 07:00 AM

"If there's a name associated with customer satisfaction, it's J.D. Power and Associates. I mean, come on-with a name like J.D. Power, the firm is practically the superhero of customer satisfaction. So the news that the iPhone has maintained its head-of-the-class standings in both the company's consumer and business smartphone satisfaction studies is no small matter."

The iPhone received 811 points out of 1000 possible, whereas the industry average is 765. LG was the closest out of the competition receiving 776 points. Apple, as a business, scored 803 points, followed by RIM with 724 points. The iPhone survey was from 3,221 smartphone owners, who had used their phones less than two years. For the business survey they used owners that used their phones primarily for business use. Interestingly enough, they did the surveys before the 3G and 3GS came out.

Friday, March 6, 2009

Apple Thoughts Needs Your Help

Posted by Vincent Ferrari in "Apple Thoughts Site Updates" @ 09:00 AM

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