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All posts tagged "problem"

Tuesday, December 20, 2011

To LTE or Not To LTE, That is the Question

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 12:14 PM

"A lot of Apple fans are sure that the next iPhone will support the true 4G LTE networks now being deployed by major cellular carriers."

Image Credit:

Apple has said all along that they won't do an LTE iPhone as long as there are battery issues, and with the latest review from Engadget on the Galaxy Nexus, I think we will be waiting awhile. I won't buy a phone that has to have that much coddling when it comes to battery life. The speed of the phone isn't as important to me as not having to carry around an extra battery or two with me in order to use my phone all day. Or having to make sure I have a charger chord in my pocket. Until Apple solves the battery life issue that seems to be a problem currently with other phones, I doubt they will go that route. And if they did, I certainly wouldn't upgrade. What are your thoughts?

Thursday, November 3, 2011

iOS 5 Causing Battery Life Problems

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 02:00 AM

"Apple has acknowledged that there is an issue in iOS 5 that effects battery life and said that the problem was due to some bugs in the software."

Those pesky bugs again, this time causing "a few" customers to have shorter than expected battery life in their iPhones, from what I gather just the 4S though. But a fix is in the works, as Apple acknowledged the problem and promised a software fix in a few weeks per All Things D. Have you experienced any battery problems after iOS 5?

Thursday, October 13, 2011

Well, How Was Your Experience Downloading iOS 5?

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 03:00 PM

"Apple customers worldwide are experiencing difficulties updating their devices to iOS 5. The culprit? Popularity. iTunes is having difficulty authenticating the iOS 5 update with Apple's servers, probably because so many people are trying to upgrade at once. Once iTunes fails to upgrade, it refers the user to an iTunes help page with the URL referencing "error=3200," and is so widespread that "Error 3200" is currently trending worldwide on Twitter. As we noted earlier, simply downloading iOS 5 was taking a long time, but the problem has become a comedy of error (codes)."

I didn't attempt it much last night, only about twice before I gave up, and found success this morning about 5am Pacific Time. Now, getting everything switched to iCloud was a different story. The picture above is all I kept getting once everything was installed on my iDevices and I was ready to make the move. Sounds like it may be tomorrow as a likely day for the final task. How was your experience this time? Better or worse than the last time you did it? Thankfully this wasn't released on iPhone 4S day or it would have been even uglier don't you think?

Friday, April 8, 2011

iPad 2 Connection Problems on Verizon?

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 08:51 AM

"So much for all the excitement that the iPad 2 is available for a carrier other than AT&T."

A co-worker came to me yesterday asking me if I had heard anything about this, and was pretty concerned since she had just ordered one with the 3G service from Verizon. I'm hoping they get beyond the finger pointing and fix the problem that some owners are having when using the 3G service from Verizon on their iPad 2.

Tuesday, March 1, 2011

MBA Video Problems Persist

Posted by Jeff Campbell in "Apple Laptops" @ 04:00 AM

"I've had my 13-inch MacBook Air since they were first released and although I encountered video problems initially after the plethora of updates that Apple has released the video problems haven't returned."

I've never used my MacBook Air in this manner, since my larger monitor bit the dust and I have yet to replace it. But I would use it and find it slightly annoying if all I got was something like the photo above. The discussion thread at Apple Support is fairly large at over ten pages now so it's not an isolated incident. Anyone out there experiencing this sort of problem with your MacBook Air?

Monday, November 29, 2010

Bring Back The Lock Steve!

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 01:00 AM

"I upgraded my iPad to iOS 4.2 today. I was so happy. Then I spent 30 minutes wondering why I lost my audio... until I remembered one of its new "features": Transform the iPad's screen lock into the mute switch."

The biggest problem I have seen so far with the iOS 4.2 update on the iPad. This really annoys me, more than I thought it would as I use the lock, or what used to be the lock, quite a bit. Yes, I know, it's simple procedure to lock the orientation using the touch screen by clicking twice on the home button, slide your finger left and tap to lock the screen, but it was so much easier with the button. I'm hoping that Apple takes the user opinions into account but I'm not sure they will.

Tuesday, November 23, 2010

Lose Your Songs With iOS 4.2? Here Is The Fix

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 08:30 AM

"The customary series of unexpected fault reports are coming through the wires this am, with iOS 4.2 reportedly munching music on some iPhones and causing hassles with HDMI on the Apple TV. Here's what we got so far, and we hope, nay, urge readers with further information to use comments below to help each other out on this."

The bug on Apple TV apparently is causing some flickering, but there is an update due out soon for Apple TV so hopefully that will be fixed. The music issue has also cropped up, which makes it appear as if all the songs on your iPhone have been deleted. The fix is fairly simply though, all you have to do is the following:

  • Connect your iPhone to your computer and launch iTunes on the computer.
  • The phone appears under devices in the left-hand column;
  • click the arrow to the left of it so your media categories appear and select music;
  • Play a song on the iPhone via iTunes on your computer;
  • Sync the iPhone againRe-open the iPod app on the iPhone;
  • Wait a while while the iPod updates its library.

Simple to fix but annoying just the same.

Ok, So There Are a Few Problems Printing With iOS 4.2

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch/iPad)" @ 06:32 AM

"When you think about it, it's amazing how much actual work you can get done with just an iPhone, iPad, or iPod touch. You can create, read, and edit everything from documents to email and spreadsheets from just about anywhere."

But it is limited, since it really only works with these five HP printers:

  • HP Photosmart Premium Fax e-All-in-One Printer-C410HP
  • Photosmart Premium e-All-in-One Printer series-C310
  • HP Photosmart Plus e-All-in-One Printer series-B210
  • HP ENVY 100 e-All-in-One Printer Series-D410
  • HP Photosmart eStation Printer series-C510

But if you really want to give it a go, and you have one of the above printers, do a quick read of this how-to and you can get it to work with minimal frustration.

Friday, August 20, 2010

Having Problems Getting That Cable to Connect With Your iPhone 4? You are not Alone!

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 05:00 AM,+iPad,+iPod)

"Why won't my iPhone or iPad case work with this cable? is one of the questions we're being asked a lot lately. A naked iPhone can pretty much fit any sync, charge, or media cable you connect it with at home, at work, or on the go. When you start introducing some types of cases, however, and add in different kinds of cables - all bets are off."

I ran into this problem with my iPhone 4, the cable wouldn't stay connected unless I was using the specific cable that came with the iPhone 4. Kind of annoying as this meant my days of just grabbing any cable were over if I wanted to use it with my iPhone 4 when it was in a protective case. If you read the article, you can also pick up one of these cables at 50% off via TiPb. Well, I guess you don't have to actually read the article, you can just scroll down to the part about the deal on a cable if you so desire.

Wednesday, June 23, 2010

You Can't Have The White iPhone 4 Until July

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 08:00 PM

"Well, the case of the missing white iPhone 4 has finally received a response from on high. Apple has issued a press release saying that the white model of the new device has "proven more challenging to manufacture than expected." It won't become available until the second half of July."

Image Credit: Cult of Mac

I would rather have a product without problems, so I'm hoping that these "difficulties" will make it a better iPhone when it finally is released. Aw, what is a month or so longer anyway right? You can read the press release here.

iPhone 4 Buyers, Check Your Screens!

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 06:00 PM

"As customers begin to receive their iPhone 4 shipments, some users have already reported problems with the LCDs."

I certainly wouldn't be happy if my screen had one of these areas on it. The support forums at Apple already have posts about this problem, and with all the shortages, replacements are anyone's guess! Just the same, I'll be inspecting mine before I leave the Apple Store tomorrow.

Monday, April 19, 2010

Here is One iPad Wi-Fi Solution

Posted by Jeff Campbell in "Apple iPhone, iPod Touch, iPad" @ 07:00 AM

"A reader updates us on the on-going does-the-iPad-properly-connect-to-WiFi saga."

What the reader did was to change the Airport Extreme's admin password. All other Mac devices worked on it but the iPad wasn't connecting even though it recognized the network. Once they changed the password, it worked fine. 

Thursday, February 11, 2010

iPhone 3.1.3 Problems

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch)" @ 10:00 AM

"In my case, I generally hold off on updating my iPhone due to jailbreaking reasons, but at the same time I am often happy after reading reports such as these. It seems that (at least for some users) iPhone OS 3.1.3 has been causing some issues. So far the complaints are showing up in the usual places, mostly in support forums. But what we are seeing is that users are complaining about battery life and playlist sync issues."

Not sure why he is happy about people experiencing problems, perhaps the intent was that he was happy because he delays updating and so he missed out on all the frustration? Regardless, I updated and haven't experienced any of the problems they talk about here. Any of you out there had problems after updating?

BeejiveIM 3.2, We Have a Problem

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch)" @ 09:00 AM

"The latest dot update to my favourite iPhone IM is the cool kind: the kind that makes the app faster. Not only does Beejive now load up and display my contact list within two seconds (down from three and a bit of lag), but my messages are loading faster as well."

If you do have this app, might want to hold off on updating based on what I just read in the iTunes store. Many users reporting an error on trying to launch the app after doing this update making it unusable. So I'd give it some time if you do use this app so they can get it sorted out.

Tuesday, December 8, 2009

Mark the Spot for AT&T Problem Areas With This App

Posted by Jeff Campbell in "Apple Software (iPhone/iPod Touch)" @ 10:00 AM

"AT&T's 'Mark the Spot' app for Apple iPhone is designed to provide customers a means to give feedback on network user experiences to AT&T."

Well I'm all for improving the service based on the many reports of problems and dissatisfaction, so hopefully this helps in that regard. It sure makes it easy to report problems, much better than waiting on hold to voice your complaints, as long as they actually do something with the data.

Tuesday, October 13, 2009

Time Capsule Burial Ground

Posted by Jeff Campbell in "Other Apple Hardware" @ 12:00 PM

"Enterprising Apple customers unhappy with the inexplicable death of their Time Capsules have taken matters into their own hands and launched a dedicated web site to record and discuss their experiences. It's called The Apple Time Capsule Memorial Register, and it's hauntingly beautiful."

Still no acknowledgement from Apple about the problems with the Time Capsules, so this site was created so people can share their tales of woe. My 1TB Time Capsule is still running perfectly fine, knock on wood, but if yours isn't and you want to go vent, this may be just the place.

Friday, November 7, 2008

Unibody MacBook Owners Having WiFi Drama?

Posted by Vincent Ferrari in "Apple Laptops" @ 11:00 AM

"Some owners of Apple's new unibody, 15-inch MacBook Pro are reporting in Apple's support forums (1, 2) that their connections to wireless access points often lose signal strength or drop their links altogether. The problem echoes a similar one witnessed by owners of aluminum iMac owners since mid-year that has created similar difficulties. What conditions are exactly necessary to trigger the problem are unknown. Connections to some access points work properly, while others create severe connection problems. Network and security settings don't appear to matter, nor do devices attached to the systems. A collection of the MacBook Pro owners have partly diagnosed the problem and have discovered that the latency between their Macs and their Wi-Fi hotspots can fluctuate wildly, shifting from normal response times of under 10ms to as high as 39,290ms -- or more than 39 seconds between signals. These extreme variances result in the data packet loss that ultimately interrupts the signal."

As I said in the comments on my review of my MacBook Pro, I haven't had this issue, but apparently a lot of people are. It's long been hinted by disgruntled users that the aluminum case is equivalent to a Faraday cage, from which no radio signal can escape in tact. I have no reason to believe it isn't happening, I just haven't experienced it yet. It's definitely something to be aware of when you're choosing your next Apple product, especially considering that all of them seem to be moving toward aluminum as the material of choice. Then again, there is the MacBook White...

Tuesday, November 4, 2008

New MacBooks Not "Clicking" With Owners?

Posted by Vincent Ferrari in "Apple Laptops" @ 11:00 AM

"Apple is reportedly looking into issues regarding its no-buttoned glass trackpad on its new MacBooks and MacBook Pros. According to a blog post by an Apple fan, he had sent an e-mail to Steve Jobs over issues he was having with the new hardware. He then received a call from an Apple representative shortly after sending the message, who said that Apple was currently "looking into the complaints, but has no immediate resolution."

I'm just putting the finishing touches on my review of the new MacBook Pro, and honestly I haven't bumped into this precise issue. I have had my share of fidgitiness (is that even a word?) with the tracking, but the clicking seems to be working fine. The good news, of course, is that Apple seems to have gotten enough complaints that they're actually looking into it. I'm wondering though; if you've already gotten yours, are you having issues with the trackpad clicking or any other issues with the new glass trackpad? I'm interested to know how widespread this actually is.

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